Dashboard

Shiping, Order Cancellation and Return Policy

Shipping

  • Product will deliver within 7-10 days by courier service.

Cancelation 

  • The customer can choose to cancel an order any time before it's dispatched. The order cannot be cancelled once it’s out for delivery. However, the customer may choose to reject it at the doorstep.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items may be refunded, sale items cannot be refunded.
  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges 

  • Free replacement will be provided within 7 days.
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email kharolia.ksk@gmail.com and send your item to: Kharolia Kisan Sewa Kendra, Vill. -  Khabra Kalan, 
     Distt. – Fatehabad, Haryana

Refund

  • Refund will be made within 3-5 days after successful Return Item or Cancelation.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at kharolia.ksk@gmail.com

Return Shipping

  • Please do not send the product back to the manufacturer. It must be sent to the following Address: Kharolia Kisan Sewa Kendra, Vill. -  Khabra Kalan, 
     Distt. – Fatehabad, Haryana
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • Please see, we cannot guarantee that we will receive your returned item.